Phone Call

You can use this task to open a phone call screen that displays the pre-configured phone number where the user can initiate an outgoing call.

To apply the Phone Call task:

1. On the Task dialog box, see the left navigation panel.
2. In the Search by task box, enter Phone Call, and the left panel displays the Phone Call task.

3. In the left panel, click Phone Call, and the Phone Call dialog box opens.

4. In the Phone Call dialog box, perform the following functions:

List/Box	Description
Action Source	Click this list to select any of the following values: 1. Fixed If you select this value, you can type the phone number in the Absolute Json Path/Fixed Value box. After the Phone Call task executes, it displays the phone call screen with the phone number that you entered in the Absolute Json Path/Fixed Value box. You can initiate the call to the configured phone number. 2. Reference Key If you select this value, you need to enter the JSON path in the Absolute Json Path/Fixed Value box. The task will pick the phone number from the object of the absolute JSON path. The sample absolute JSON path is as follows: # Sample JSON Path $.POD.CON_PHNUMBER   After the Phone Call task executes, it accesses the CON_PHNUMBER object and then picks the phone number. Therefore, it opens the phone call screen along with the phone number that it picks from the JSON path. You can initiate the call to this phone number.
Absolute Json Path/Fixed Value box	In this box, you can enter the values as follows: Case1:- (In the Action Source list, if you select FIXED) In this box, enter or type the phone number (For example: – 9667XXXX74)   Case2:- (In the Action Source list, if you select REFERENCE KEY) In this box, enter the absolute JSON path from where the Phone Call task picks the phone number.   # Sample JSON Path $.POD.CON_PHNUMBER   After the Phone Call task executes, it accesses the CON_PHNUMBER object and then picks the phone number.

5. After you configure the phone number, click Save, and the Phone Call dialog box is closed.
6. In the Task dialog box, click Save to configure the Phone Call task.