Open Message

When this task executes, it opens the messaging based app along with the mobile numbers and the message. The app user can send the message to the mobile numbers that the messaging app displays on the screen.

Steps to Configure

1. On the Event Configuration page, find the Task panel.
2. In the Task panel, search and find the Open Message task.
3. Drag the Open Message task from the Task panel to the Execution panel.
4. Under Open Message, a group of boxes appears.
5. In the boxes, configure different properties as follows:

List/Box	Description	Mandatory
Reference Name	In this box, enter the name of the task. Also the system generates a reference name by default that you can change.	Yes
Enter Mobile Number	In this box, you can configure the mobile number that the message app will display to the end-user. Thus, the end-user can send message to this mobile number. To configure the mobile numbers: 1. Click in the Enter Mobile Number box, and a smart selector expands. 2. In the Enter Mobile Number box, enter the entity’s attribute’s name that contains the mobile number, and the smart selector displays the attribute’s name. 3. In the smart selector, select the attribute.	Yes
Enter Message	In this box, you can configure the message that the app will display to the end-user. The end-user can send this message to the configured mobile number. To configure the message: 1. Click in Enter Message box, and a smart selector expands. 2. In the Enter Message box, enter the entity’s attribute’s name that contains the message, and the smart selector displays the attribute’s name. 3. In the smart selector, select the attribute.	Yes
Business Rule(Optional Step)	In this box, you can configure a business rule to determine the execution of the Open Message task.  If the user’s action satisfies the condition in the business rule, the Open Message task is executed. To configure the business rule: –> In the Business Rule box, click the application tree icon (), and the Business Rule panel opens. –> In the Business Rule panel, click Create New to configure the new business rule.	No

6. After you configure the related properties, click Save to configure the Open Message task.