Open Message

When this task executes, it opens the messaging based app along with the mobile numbers and the message. The app user can send the message to the mobile numbers that the messaging app displays on the screen.

Steps to Configure

1. On the Event Configuration page, find the Task panel.
2. In the Task panel, search and find the Open Message task.
3. Drag the Open Message task from the Task panel to the Execution panel.
4. Under Open Message, a group of boxes appears.
5. In the boxes, configure different properties as follows:

List/Box	Description	Mandatory
Reference Name	In this box, enter the name of the task. Also the system generates a reference name by default that you can change.	Yes
Enter Mobile Number	In this box, you can configure the mobile numbers that the message app will display to the end-user. Thus, the end-user can send messages to these mobile numbers. To configure the mobile numbers: –> In the Enter Mobile Number box, click the application tree icon (), and the right pane displays the Mobile Number area. –> In the Mobile Number area, click the Source list and then select a data source from which the application will fetch the mobile numbers. –> After you select a data source, the right pane displays the tree of different JSON paths in the selected data source. –> In the tree, select the JSON path that stores the mobile numbers. –> After you select the JSON path, click Select, and the record of the mobile numbers is successfully configured.	Yes
Enter Message	In this box, you can configure the messages that the app will display to the end-user. The end-user can send these messages to different mobile numbers. To configure the messages: –> In the Enter Message box, click the application tree icon (), and the right pane displays the Message area. –> In the Message area, click the Source list and then select a data source from which the application will fetch the messages. –> After you select a data source, the right pane displays the tree of different JSON paths in the selected data source. –> In the tree, select the JSON path that stores the messages. –> After you select the JSON path, click Select, and the record of messages is successfully configured.	Yes
Business Rule(Optional Step)	In this box, you can configure a business rule to determine the execution of the Open Message task.  If the user’s action satisfies the condition in the business rule, the Open Message task is executed. To configure the business rule: –> In the Business Rule box, click the application tree icon (), and the Business Rule panel opens. –> In the Business Rule panel, click Create New to configure the new business rule.	No

6. After you configure the related properties, click Save to configure the Open Message task.